Contact Us
We value your feedback, corrections, and suggestions. Help us keep Bangladesh Railway information accurate and up-to-date.
আমরা আপনার মতামত, সংশোধন এবং পরামর্শকে মূল্যায়ন করি। বাংলাদেশ রেলওয়ের তথ্য সঠিক ও হালনাগাদ রাখতে আমাদের সাহায্য করুন।
How to Reach Us (আমাদের সাথে যোগাযোগ)
BD Railway Info is maintained by a small, dedicated team of Bangladeshi developers and railway enthusiasts. We are committed to providing accurate, timely, and comprehensive information about Bangladesh Railway services to millions of passengers across the country and the Bangladeshi diaspora worldwide.
Whether you have found an error in our train schedule data, want to suggest a new feature, or simply want to share your experience using our site, we would love to hear from you. Every piece of feedback helps us improve the quality of information we provide to the travelling public.
বিডি রেলওয়ে ইনফো বাংলাদেশী ডেভেলপার ও রেলওয়ে উৎসাহীদের একটি ছোট দল দ্বারা পরিচালিত হয়। আপনার যেকোনো মতামত বা তথ্য সংশোধনের অনুরোধ আমাদের কাছে অত্যন্ত মূল্যবান। আমাদের সাথে নিচের মাধ্যমগুলোতে যোগাযোগ করতে পারেন।
Email (ইমেইল)
For all inquiries, feedback, schedule corrections, and partnership requests, email us at:
customizedak47@gmail.comWe aim to respond within 48–72 hours. সাধারণত ৪৮–৭২ ঘণ্টার মধ্যে উত্তর দেওয়ার চেষ্টা করি।
Website
Visit our homepage to search train schedules, check fares, and explore Bangladesh Railway information:
www.bdrailwayinfo.orgWhat You Can Contact Us About (কী বিষয়ে যোগাযোগ করবেন)
We welcome messages on a wide range of topics related to Bangladesh Railway information and our website. Here are some of the most common reasons passengers and railway enthusiasts reach out to us:
Schedule Corrections (সময়সূচী সংশোধন)
If you notice that a train departure time, arrival time, or intermediate stop timing is incorrect on our site, please let us know. Include the train number, the station name, and the correct timing if you have it. We cross-reference all corrections with official Bangladesh Railway sources before updating.
Missing Train Information (অনুপস্থিত ট্রেনের তথ্য)
Bangladesh Railway occasionally introduces new trains or modifies existing services. If you know of a train service that is not listed on our site, please share the details and we will verify and add it to our database.
Fare Updates (ভাড়া হালনাগাদ)
Train fares are revised periodically by Bangladesh Railway. If you have information about a recent fare change that is not yet reflected on our fare chart, please report it with the route and class details.
Station Information (স্টেশনের তথ্য)
Our station guides cover facilities, connectivity, and nearby attractions. If you have local knowledge about a station — new facilities, changed bus routes, nearby hotels, or updated contact numbers — we would appreciate your contribution.
Feature Suggestions (ফিচার পরামর্শ)
Have an idea for making BD Railway Info more useful? Whether it is a new route search feature, a mobile app suggestion, or a content topic you would like us to cover, we are always open to hearing from our users.
General Feedback (সাধারণ মতামত)
We appreciate hearing about your experience using our site. Positive feedback motivates our team, and constructive criticism helps us improve. Every message is read by a team member.
Important Notice (গুরুত্বপূর্ণ বিজ্ঞপ্তি)
BD Railway Info is an independent, non-official website. We are not affiliated with, endorsed by, or operated by Bangladesh Railway or the Government of Bangladesh. We cannot assist with the following:
- Ticket booking, cancellation, or refunds — Please use the official e-ticket portal at eticket.railway.gov.bd or visit your nearest railway station counter.
- Official complaints about railway services — Contact Bangladesh Railway directly through their official website at railway.gov.bd or their customer care services.
- Lost luggage or property claims — These must be filed directly with Bangladesh Railway at the station where the loss occurred.
- Employment or recruitment inquiries — Please visit the official Bangladesh Railway website for all recruitment and career-related information.
বিডি রেলওয়ে ইনফো একটি বেসরকারি ওয়েবসাইট। আমরা টিকেট বুকিং, বাতিল, ফেরত, অফিসিয়াল অভিযোগ, হারানো মালামালের দাবি, বা নিয়োগ সংক্রান্ত বিষয়ে সাহায্য করতে পারি না। এই ধরনের বিষয়ে বাংলাদেশ রেলওয়ের অফিসিয়াল ওয়েবসাইটে যোগাযোগ করুন।
Track Your Train via SMS (SMS দিয়ে ট্রেন ট্র্যাক করুন)
Bangladesh Railway provides a real-time train tracking service via SMS. You can check the current location and estimated arrival time of any train by sending an SMS to 16318.
Open your phone's messaging app
Type TR <train number> (e.g., TR 701 for Subarna Express)
Send the message to 16318
You will receive the train's current status within seconds
This service is available on all major Bangladeshi mobile operators — Grameenphone, Robi, Banglalink, and Teletalk. A small SMS charge applies as per your operator's standard rate.
এই সেবা গ্রামীনফোন, রবি, বাংলালিংক এবং টেলিটক সহ সকল অপারেটরে কাজ করে। স্ট্যান্ডার্ড SMS চার্জ প্রযোজ্য।
Official Bangladesh Railway Resources (অফিসিয়াল রেলওয়ে সম্পদ)
For official Bangladesh Railway services, please use the following government resources:
Explore BD Railway Info (সাইট অন্বেষণ করুন)
Looking for specific railway information? Use the links below to navigate to key sections of our site: